Job Title: Sales Administrator
Location: Full-time, On-site at Llanwrtyd Wells, Mid Wales (Charcroft HQ)
Salary:: Competitive, based on experience + benefits
Contract:: Full-time, Permanent

Charcroft Electronics Ltd is a specialist, CECC/BS approved distributor and UK manufacturer of high-reliability passive, interconnect, power, magnetic, optoelectronic, and electromechanical components. With over 50 years of experience, we serve customers in defence, aerospace, rail, industrial, and harsh-environment sectors. Certified to AS9120 and BS EN ISO9001:2015 and accredited to JOSCAR, BS9000, and IECQ CECC, Charcroft offers technical excellence and outstanding customer service. Visit: www.charcroft.com

Charcroft Electronics Ltd is a specialist, CECC/BS approved distributor and UK manufacturer of high-reliability passive, interconnect, power, magnetic, optoelectronic, and electromechanical components. With over 50 years of experience, we serve customers in defence, aerospace, rail, industrial, and harsh-environment sectors. Certified to AS9120 and BS EN ISO9001:2015 and accredited to JOSCAR, BS9000, and IECQ CECC, Charcroft offers technical excellence and outstanding customer service. Visit: www.charcroft.com

We are looking for a proactive and detail-oriented Sales Administrator to join our team at our head office in Llanwrtyd Wells. This role plays a key part in supporting both customers and the wider sales team, by managing customer enquiries, preparing quotes, processing orders, and maintaining strong relationships with accounts.

You will be the point of contact for a portfolio of customers, handling day-to-day communication and providing administrative support to ensure a high level of service is consistently delivered.

• Customer Service: Act as a key point of contact for assigned customer accounts, responding to queries via phone and email in a timely and professional manner.
• Quote Management: Prepare and issue accurate quotations based on customer requirements, liaising with suppliers and the wider sales team as needed.
• Order Processing: Enter customer orders into the system, ensure accuracy of data, and follow up with relevant departments to track progress.
• Account Management: Build and maintain strong relationships with customers, supporting account retention and satisfaction.
• Sales Support: Work closely with internal and external sales colleagues to support the wider commercial team in meeting objectives.
• System Updates: Maintain accurate records of quotes, orders, and customer information in IT systems.
• Problem Resolution: Investigate and resolve any issues related to deliveries, pricing discrepancies, or order fulfilment, ensuring clear communication throughout.
• Team Collaboration: Support cross-functional collaboration with purchasing, product management, and warehouse teams as needed.

Candidate Profile

Essential:
• Previous experience in a customer service or sales administration role
• Excellent organisational and time-management skills.
• Confident communicator with a strong customer-focused approach.
• High attention to detail and accuracy, particularly when handling data and pricing.
• Ability to work both independently and as part of a team.
• Proficient in Microsoft Office (particularly Excel, Outlook, Word).

Desirable:
• Experience working in the electronics, manufacturing, or distribution sector.
• Basic product knowledge in passive, electromechanical, or high-reliability components (training will be provided).

Why Join Charcroft?
• Join a well-established, respected UK business at the heart of technical distribution and manufacturing.
• Work in a supportive and friendly team environment.
• Gain experience in account management and sales processes within a specialist sector.
• Competitive salary and benefits package, with opportunities for personal development.

Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com

Job Title: Sales Office Manager
Location: Hybrid – minimum 3 days per week in Llanwrtyd Wells, Mid Wales (Charcroft HQ)
Salary:: Competitive, based on experience + performance bonus + benefits
Contract:: Full-time, Permanent

Charcroft Electronics Ltd is a specialist, CECC/BS/AS9120 approved distributor and UK manufacturer of high-reliability passive, interconnect, power, magnetic, optoelectronic, and electromechanical components.

With over 50 years of experience as an approved supplier, we are trusted by customers in defence, aerospace, rail, industrial, and harsh-environment sectors.

Certified to AS9120 and BS EN ISO9001:2015, and accredited to JOSCAR, BS9000, and IECQ CECC, Charcroft offers unparalleled technical and quality assurance.

Our dual role as both a distributor and manufacturer enables us to provide a responsive, tailored service to OEMs, Tier 1 contractors, and sub-contractors.

We are seeking a hands-on Sales Office Manager to oversee and develop our internal sales operations at our Llanwrtyd Wells headquarters. This pivotal role involves managing the internal sales team day-to-day, ensuring high levels of customer service, smooth operational processes, and effective collaboration across the business.

You will work closely with our external sales team to provide them with the information, support, and coordination they need to deliver exceptional service to customers, secure new business, and develop key accounts.

This can be a hybrid role, but requires a regular on-site presence of at least 3 days per week to lead and support the office-based sales team.

Key Responsibilities

• Lead, manage, and develop the internal sales team, fostering a collaborative and high-performance culture.
• Set objectives, monitor performance, and provide regular feedback, coaching, and training to maximise individual and team success.
• Ensure efficient workflow, prompt handling of enquiries, and strong communication between internal and external sales functions.

Sales & Customer Service
• Oversee day-to-day customer enquiries, quotations, and order processing, ensuring accuracy, timeliness, and a professional approach.
• Maintain and grow relationships with key accounts in partnership with the external sales team, ensuring an integrated and consistent customer experience.
• Support complex orders and liaise with suppliers to resolve challenges and meet customer expectations.

Sales Strategy & Reporting
• Work with Directors to develop and implement sales strategies that align with company goals and market opportunities.
• Monitor sales performance, pipeline activity, and KPIs, producing regular reports for senior management.
• Identify opportunities to enhance internal processes, improve communication with the external team, and deliver a seamless service to customers.

Supplier & Market Engagement
• Build and maintain strong relationships with suppliers to support sales initiatives and resolve supply chain challenges.
• Keep up to date with industry trends, competitor activity, and customer requirements to inform sales strategy and business development.

Candidate Profile

Essential:
• Proven experience managing and developing an internal sales or customer service team.
• Strong B2B sales or account management track record.
• Excellent organisational skills with the ability to oversee busy office operations.
• Skilled communicator and motivator, able to lead by example and foster cross-team collaboration.
• Proficient with CRM systems, reporting tools, and Microsoft Office.
• Willing to be based in Llanwrtyd Wells at least 3 days a week.
• Full clean UK driving licence.

Desirable:
• Experience in electronics, engineering, or other technical product sales.
• Familiarity with ISO, AS, BS, or CECC quality standards.
• Experience in quality-critical sectors (defence, aerospace, rail, space).

Why Join Charcroft?
• Be part of a respected UK business with a strong heritage in specialist, high-reliability markets.
• Lead a close-knit internal sales team while working in partnership with a skilled external sales force.
• Competitive salary, bonus scheme, pension, and benefits package.
• Opportunities for career progression and professional development.

Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com

Job Title: Quality Engineer
Location: On-site – Charcroft HQ, Llanwrtyd Wells, Mid Wales
Salary:: Competitive, based on experience + benefits
Contract:: Full-time, Permanent

Charcroft Electronics Ltd is a UK-based specialist distributor and manufacturer of high-reliability passive, power, interconnect, optoelectronic and electro-mechanical components. With CECC/BS approvals and a long-standing reputation for quality, we support customers in sectors where reliability is non-negotiable.

We are looking for a detail-focused Quality Engineer to support and maintain quality across our operations. This hands-on role involves internal quality checks, supplier and customer audits, documentation control, and ensuring adherence to ISO standards and other quality processes.

The ideal candidate will be experienced in working within a certified environment and comfortable interacting with teams across production, purchasing, and customer service to ensure quality remains a top priority.

• Support and maintain ISO 9001 and AS9120 certification requirements and procedures.
• Carry out and support customer and supplier audits, assisting with preparation, execution, and follow-up.
• Perform quality checks on incoming materials, in-process production, and finished goods.
• Investigate and report non-conformances, assisting with root cause analysis and corrective actions.
• Maintain and update quality-related documentation, procedures, and records.
• Work with suppliers and internal teams to ensure components and processes meet required standards.
• Contribute to continuous improvement initiatives across the business.
• Ensure compliance with CECC/BS, ISO, and customer-specific requirements.

Skills and Experience Required
• Previous experience in a quality assurance or quality engineering role within electronics, manufacturing, or a similar regulated industry.
• Knowledge of ISO 9001, AS9120, or equivalent quality systems.
• Comfortable working with inspection tools, standards, and documentation.
• Strong written and verbal communication skills.
• A methodical and organised approach to maintaining records and resolving issues.
• Familiarity with CECC, BS, or UK defence standards is desirable.

Why Join Charcroft?
• Join a well-established and respected UK electronics company with over four decades of industry experience.
• Work in a specialist environment where your attention to detail makes a real difference.
• Access to ongoing training and development.
• Competitive salary and benefits, with a supportive team culture.

Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com

Job Title: Apprentice Maintenance Technician
Location: Charcroft Electronics, Llay, North Wales
Salary: In line with apprenticeship guidelines and experience
Contract: Full-time, Apprenticeship
Hours: 37.5 per week (plus day release for college attendance)

Charcroft Electronics Ltd is a UK-based specialist manufacturer and distributor of high-reliability electronic components. With over 45 years of experience, Charcroft is known for its quality, integrity, and engineering expertise. We are expanding our team at the Llay site, where a wide range of plant and equipment supports our production and operations.

This is an exciting opportunity for a motivated individual to begin their engineering career in a hands-on environment. As an Apprentice Maintenance Engineer, you will support the day-to-day maintenance and repair of mechanical and electrical equipment across our facility, working closely with our experienced Maintenance Engineer.

The role includes attending day release at college to work towards recognised qualifications in both mechanical and electrical engineering.

• Assist in routine maintenance tasks on machinery, tools, and plant equipment.
• Support breakdown repairs to minimise downtime and disruption.
• Carry out basic fault finding and preventative maintenance.
• Keep records of maintenance work and support with documentation.
• Help ensure the site remains safe, operational, and compliant.
• Learn to use tools and testing equipment under supervision.
• Follow health & safety procedures and company policies.
• Attend and complete required college modules and coursework.

What We're Looking For
• A keen interest in engineering and hands-on work.
• Willingness to learn both mechanical and electrical skills.
• Good communication and teamwork skills.
• Attention to detail and a responsible attitude.
• GCSEs (or equivalent) in Maths, English, and Science (Grade 4/C or above preferred).
• Commitment to attending day-release training as part of an apprenticeship framework.

What We Offer
• A structured training and development programme.
• Support from experienced engineers and mentors
• Opportunities for long-term career development at Charcroft.
• A friendly, professional working environment.
• Competitive apprenticeship salary and benefits.

Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com

Job Title: Business Development Manager
Location: Remote with regular travel to customer sites across the UK
Contract: Full-time, Permanent

Charcroft Electronics Ltd is a UK-based, CECC/BS approved distributor and manufacturer of high-reliability electronic components. Our product portfolio includes passive, interconnect, power, magnetic, optoelectronic, and electromechanical components.

Certified to AS9120 and ISO9001:2015, and accredited to BS9000, IECQ-CECC and JOSCAR, we serve demanding sectors including defence, aerospace, rail, industrial, and other harsh-environment markets. With over 50 years of technical expertise, Charcroft combines deep product knowledge with personalised service.

We are looking for a proactive and ambitious Business Development Manager to drive growth by identifying, developing, and closing new business opportunities across the UK. You will act as the face of Charcroft to new and prospective customers, promoting our product range, technical services, and long-standing reputation for reliability and quality.

This role is ideal for a self-motivated individual with a solid background in B2B technical sales and an understanding of electronic components or the supply chain needs of high-reliability sectors.

• New Business Acquisition: Identify and develop new customer relationships, including OEMs, CEMs, and Tier 1 contractors.
• Market Expansion: Research and target new market sectors or applications for Charcroft’s distribution and manufacturing capabilities.
• Lead Generation: Proactively generate and qualify leads through cold outreach, networking, and attendance at industry events.
• Customer Engagement: Arrange and attend customer visits, product presentations, and technical discussions.
• Sales Pipeline Management: Maintain and update internal systems to track progress, manage opportunities, and forecast accurately.
• Collaboration: Work closely with product managers, internal sales, and engineering teams to deliver tailored solutions.
• Reporting: Provide regular activity updates, KPIs, and sales reports to the senior management team.

Candidate Profile

• Proven success in B2B business development or technical sales (preferably electronics or high-reliability industries).
• Strong communication and presentation skills with the ability to engage both technical and commercial stakeholders.
• Ability to work independently and manage a regional sales territory.
• Commercial awareness with the ability to negotiate and close complex deals.
• Full UK driving licence and willingness to travel, including visits to Llanwrtyd Wells HQ.

Essential:
• Knowledge of passive, power, or electromechanical components.
• Experience selling into defence, aerospace, rail or industrial sectors.
• Background in electronics, electrical engineering, or a related technical field.

Why Join Charcroft?
• Join a respected, UK-based company with over 50 years of industry experience.
• Be part of a supportive, knowledgeable team that values integrity, service, and long-term customer relationships.
• Work with market-leading suppliers and blue-chip customers.
• Flexible working with regular contact at our HQ in scenic Mid Wales.
• Competitive base salary, performance-based commission, pension, and benefits.

Please send your CV to Vicky Mellor at vicky.mellor@charcroft.com