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Placing An Order

How do I add or delete items in my shopping cart?

From the ‘Product Detail’ page, enter the quantity required and click the orange ‘Add to Cart’ button.

You'll see the item placed in your shopping cart and you will be taken directly to the ‘View Cart’ page.

To change quantities amend the quantity in the box and click on the Recalculate button. To delete an item, click on the Remove button next to Description and click on Recalculate button.

Make sure your order meets requirements for the Minimum Order Quantity and conforms to the Order Multiple.

Export Orders

Charcroft is able to ship to customers based outside of the U.K. mainland, please refer to our Delivery Section for more information if you are ordering from outside of the U.K.

The item I want to purchase is out of stock. Can I place a back order?

Yes, a lead-time will be given when you place the quantity required in to your shopping cart. If you require stock quicker than the lead-time quoted, please contact the Sales Office for assistance.

Paying for my order

Charcroft uses PayPal to process all order payments via our Ebuy store. You can either pay using your existing PayPal account or set-up a new account or just make a one-off payment using a card of your choice. PayPal accepts MasterCard/EuroCard, Visa/Delta/Electron, Discover, American Express and Maestro.

What are stock availability, minimum order quantity and pack quantities?

On the ‘Capacitors’ page it shows the availability of the product. All of this information are Live stock levels.

  • Quantity in Stock – shows the amount of stock that is available to buy
  • Available For Delivery From - shows the date new stock will be available

Our Standard Pack Qty is just 1 piece. Our Minimum Order is £40.00 net of V.A.T.

For example, if an item cost £1.00 each, you need to order 40 pieces minimum. If it cost £5.00, you only need to order 8 pieces minimum.